The Ebay Buyer’s Faq.
So you have a question? Has something gone very wrong and you don’t know what to do? Well, fair enough. Here are the questions that I hear all the time from buyers.Does eBay have a Customer Service Department I Can Phone?eBay are notoriously hard to contact, should you ever need to – it sometimes seems like they expect the site to run itself. You can email them, as long as you don’t have your heart set on a coherent response: go to http://pages.ebay.com/help/contact_us/_base/index.html. You might have better luck in a ‘live help’ webchat here: http://pages.ebay.com/help/basics/n-livehelp.html.Only eBay Power Sellers (sellers with a very high feedback rating) get to phone customer service. If you reall...