Growing Ebay Sales With Top-notch Customer Service
Painters were at our house this weekend, doing the trim outside and a few rooms inside. My wife provided most of the direction, but I asked the head guy (and owner of the company) to pay attention to a few details for me. The whole experience reminded me of how critically important it is to pay attention to customer requests when dealing with eBay sales. On the Web (and with email) it's easy to lose contact with customers and forget to address their concerns. Make sure you don't fall into this trap. You may not see the results directly, but your customers will become upset and you'll eventually lose business - like my painter has. Not only did he lose business, he lost a valuable referral source.He started to lose me when he failed to r...